Individuals using the Internet for interacting with Public Authorities in the last 12 months (As % of All Individuals who used internet within the last year)

Based on a comparison of 33 countries in 2016, Denmark ranked the highest in Individuals using the Internet for interacting with Public Authorities in the last 12 months (As % of All Individuals who used internet within the last year) with 91.0% followed by Norway and Estonia. On the other end of the scale was Romania with 14.0%, Macedonia with 23.0% and Bulgaria with 30.0%.

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Country Unit 2008 2009 2010 2011 2012 2013 2014 2015 2016
Austria %     68.0 64.0 65.0 66.0 71.0    
Belgium %     57.0 57.0 61.0 60.0 64.0    
Bulgaria %     52.0 50.0 48.0 40.0 35.0    
Croatia %     34.0 29.0 41.0 36.0 46.0    
Cyprus %     48.0 51.0 49.0 46.0 59.0    
Czech Republic %     33.0 58.0 41.0 39.0 46.0    
Denmark %     88.0 89.0 89.0 89.0 88.0    
Estonia %     67.0 69.0 69.0 60.0 59.0    
Finland %     78.0 76.0 77.0 75.0 86.0    
France %     74.0 71.0 74.0 72.0 74.0    
Germany %     61.0 60.0 61.0 57.0 60.0    
Hungary %     53.0 54.0 59.0 50.0 63.0    
Iceland %     88.0 89.0 89.0 84.0 86.0 ... ...
Ireland %     53.0 57.0 62.0 56.0 63.0    
Italy %     42.0 39.0 33.0 34.0 36.0    
Latvia %     58.0 58.0 64.0 46.0 70.0    
Lithuania %     39.0 46.0 53.0 49.0 57.0    
Luxembourg %     74.0 66.0 67.0 59.0 70.0    
Macedonia %     27.0 ... 33.0 11.0 39.0    
Malta %     59.0 54.0 58.0 45.0 54.0    
Montenegro % ... ... ... ... 11.0 ... ... ... ...
Netherlands %     70.0 68.0 71.0 83.0 80.0    
Norway %     82.0 83.0 82.0 79.0 85.0    
Poland %     45.0 42.0 48.0 35.0 39.0    
Portugal %     49.0 63.0 61.0 58.0 62.0    
Romania % ...   21.0 16.0 62.0 9.00 17.0    
Serbia % ...   ... ... ... ... ...   ...
Slovakia %     64.0 62.0 53.0 40.0 69.0    
Slovenia %     63.0 66.0 69.0 70.0 72.0    
Spain %     58.0 56.0 61.0 59.0 63.0    
Sweden %     74.0 78.0 83.0 82.0 87.0    
Switzerland % ... ... ... ... ... ... 78.0 ... ...
Turkey % ... ... 27.0 ... 45.0 41.0 53.0    
United Kingdom %     57.0 46.0 49.0 45.0 56.0