Individuals using the Internet for interacting with Public Authorities when downloading official forms in the last 12 months (As % of All Individuals who used internet within the last year)

Based on a comparison of 33 countries in 2016, Finland ranked the highest in Individuals using the Internet for interacting with Public Authorities when downloading official forms in the last 12 months (As % of All Individuals who used internet within the last year) with 67.0% followed by Iceland and Luxembourg. On the other end of the scale was Romania with 7.00%, Macedonia with 10.0% and Bulgaria with 15.0%.

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Country Unit 2008 2009 2010 2011 2012 2013 2014 2015 2016
Austria %     44.0 47.0 42.0 46.0 44.0    
Belgium %     32.0 29.0 32.0 31.0 33.0    
Bulgaria %     25.0 18.0 24.0 23.0 23.0    
Croatia %     22.0 19.0 25.0 26.0 28.0    
Cyprus %     36.0 37.0 38.0 30.0 41.0    
Czech Republic %     15.0 25.0 20.0 16.0 20.0    
Denmark %     57.0 57.0 57.0 53.0 51.0    
Estonia %     52.0 41.0 39.0 37.0 29.0    
Finland %     56.0 59.0 61.0 55.0 65.0    
France %     52.0 43.0 45.0 37.0 ...    
Germany %     42.0 36.0 37.0 35.0 37.0    
Hungary %     38.0 36.0 38.0 33.0 40.0    
Iceland %     65.0 57.0 62.0 59.0 65.0 ... ...
Ireland %     42.0 47.0 50.0 42.0 47.0    
Italy %     29.0 26.0 23.0 25.0 26.0    
Latvia %     25.0 28.0 26.0 19.0 24.0    
Lithuania %     28.0 36.0 40.0 37.0 42.0    
Luxembourg %     55.0 56.0 47.0 50.0 61.0    
Macedonia %     10.0 ... 20.0 7.00 10.0    
Malta %     45.0 38.0 41.0 33.0 42.0    
Montenegro % ... ... ... ... 6.00 ... ... ... ...
Netherlands %     48.0 51.0 52.0 57.0 57.0    
Norway %     58.0 57.0 57.0 52.0 63.0    
Poland %     30.0 22.0 23.0 24.0 24.0    
Portugal %     31.0 35.0 36.0 33.0 37.0    
Romania % ...   13.0 11.0 15.0 5.00 8.00    
Serbia % ...   ... ... ... ... ...   ...
Slovakia %     44.0 24.0 32.0 24.0 36.0    
Slovenia %     42.0 48.0 51.0 51.0 52.0    
Spain %     36.0 35.0 40.0 40.0 44.0    
Sweden %     46.0 47.0 52.0 50.0 56.0    
Switzerland % ... ... ... ... ... ... 55.0 ... ...
Turkey % ... ... 14.0 ... 16.0 13.0 23.0    
United Kingdom %     31.0 26.0 30.0 24.0 34.0