Individuals using the Internet for interacting with Public Authorities when downloading official forms in the last 12 months (As % of Total)

Based on a comparison of 33 countries in 2016, Luxembourg ranked the highest in Individuals using the Internet for interacting with Public Authorities when downloading official forms in the last 12 months (As % of Total) with 64.0% followed by Iceland and Finland. On the other end of the scale was Romania with 5.00%, Macedonia with 7.00% and Bulgaria with 9.00%.

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Country Unit 2008 2009 2010 2011 2012 2013 2014 2015 2016
Austria %     33.0 38.0 34.0 37.0 37.0    
Belgium %     25.0 24.0 26.0 26.0 28.0    
Bulgaria %     11.0 9.00 13.0 13.0 13.0    
Croatia %     13.0 11.0 16.0 18.0 20.0    
Cyprus %     19.0 21.0 24.0 20.0 29.0    
Czech Republic %     10.0 18.0 15.0 12.0 17.0    
Denmark %     51.0 52.0 53.0 50.0 49.0    
Estonia %     39.0 32.0 31.0 30.0 25.0    
Finland %     49.0 53.0 55.0 51.0 60.0    
France %     40.0 34.0 37.0 31.0 ...    
Germany %     34.0 30.0 31.0 30.0 32.0    
Hungary %     24.0 25.0 27.0 24.0 31.0    
Iceland %     61.0 54.0 60.0 57.0 64.0 ... ...
Ireland %     29.0 36.0 39.0 34.0 39.0    
Italy %     15.0 15.0 13.0 15.0 16.0    
Latvia %     17.0 20.0 19.0 14.0 19.0    
Lithuania %     17.0 23.0 27.0 25.0 31.0    
Luxembourg %     50.0 50.0 43.0 47.0 58.0    
Macedonia %     5.00 ... 12.0 4.00 7.00    
Malta %     28.0 27.0 29.0 23.0 31.0    
Montenegro % ... ... ... ... 3.00 ... ... ... ...
Netherlands %     44.0 47.0 49.0 53.0 54.0    
Norway %     54.0 53.0 54.0 49.0 61.0    
Poland %     19.0 14.0 15.0 16.0 17.0    
Portugal %     16.0 20.0 23.0 21.0 25.0    
Romania % ...   5.00 5.00 7.00 3.00 5.00    
Serbia % ...   ... ... ... ... ...   ...
Slovakia %     35.0 19.0 25.0 20.0 30.0    
Slovenia %     29.0 33.0 35.0 37.0 38.0    
Spain %     24.0 24.0 28.0 29.0 34.0    
Sweden %     43.0 44.0 48.0 48.0 52.0    
Switzerland % ... ... ... ... ... ... 50.0 ... ...
Turkey % ... ... 5.00 ... 7.00 6.00 12.0    
United Kingdom %     26.0 22.0 27.0 22.0 31.0