Individuals using the Internet for interacting with Public Authorities when submitting completed forms in the last 12 months (As % of Total)

Based on a comparison of 33 countries in 2016, Denmark ranked the highest in Individuals using the Internet for interacting with Public Authorities when submitting completed forms in the last 12 months (As % of Total) with 71.0% followed by Estonia and Iceland. On the other end of the scale was Romania with 4.00%, Macedonia with 6.00% and Bulgaria with 7.00%.

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Country Unit 2008 2009 2010 2011 2012 2013 2014 2015 2016
Austria %     20.0 24.0 26.0 28.0 30.0    
Belgium %     22.0 26.0 29.0 32.0 36.0    
Bulgaria %     8.00 10.0 11.0 8.00 7.00    
Croatia %     7.00 6.00 9.00 10.0 13.0    
Cyprus %     13.0 13.0 15.0 10.0 19.0    
Czech Republic %     6.00 33.0 13.0 7.00 11.0    
Denmark %     59.0 64.0 69.0 66.0 66.0    
Estonia %     38.0 36.0 33.0 30.0 32.0    
Finland %     39.0 40.0 45.0 45.0 56.0    
France %     40.0 36.0 40.0 32.0 ...    
Germany %     23.0 15.0 15.0 14.0 16.0    
Hungary %     17.0 18.0 20.0 18.0 24.0    
Iceland %     58.0 70.0 75.0 70.0 67.0 ... ...
Ireland %     27.0 34.0 38.0 36.0 46.0    
Italy %     7.00 8.00 8.00 10.0 11.0    
Latvia %     14.0 22.0 17.0 13.0 19.0    
Lithuania %     17.0 24.0 29.0 28.0 31.0    
Luxembourg %     23.0 25.0 25.0 25.0 35.0    
Macedonia %     3.00 ... 7.00 2.00 12.0    
Malta %     15.0 16.0 17.0 13.0 20.0    
Montenegro % ... ... ... ... 2.00 ... ... ... ...
Netherlands %     43.0 48.0 50.0 57.0 57.0    
Norway %     49.0 53.0 51.0 50.0 56.0    
Poland %     10.0 9.00 11.0 11.0 15.0    
Portugal %     19.0 28.0 27.0 27.0 29.0    
Romania % ...   4.00 3.00 4.00 2.00 3.00    
Serbia % ...   ... ... ... ... ...   ...
Slovakia %     20.0 11.0 17.0 16.0 17.0    
Slovenia %     12.0 14.0 15.0 21.0 21.0    
Spain %     16.0 17.0 22.0 24.0 29.0    
Sweden %     37.0 42.0 45.0 46.0 50.0    
Switzerland % ... ... ... ... ... ... 44.0 ... ...
Turkey % ... ... 5.00 ... 8.00 7.00 11.0    
United Kingdom %     23.0 23.0 26.0 22.0 34.0