Individuals telephoning or video calls (As % of Total)

Based on a comparison of 33 countries in 2016, Denmark ranked the highest in Individuals telephoning or video calls (As % of Total) with 58.0% followed by Macedonia and Cyprus. On the other end of the scale was Turkey with 24.0%, Italy with 24.0% and Spain with 25.0%.

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Country Unit 2008 2009 2010 2011 2012 2013 2014 2015 2016
Austria %     16.0 23.0 23.0 21.0 23.0    
Belgium %     20.0 19.0 26.0 31.0 36.0    
Bulgaria %     27.0 26.0 40.0 34.0 46.0    
Croatia %     14.0 14.0 26.0 23.0 26.0    
Cyprus %     23.0 30.0 35.0 38.0 41.0    
Czech Republic %     27.0 34.0 40.0 39.0 36.0    
Denmark %     32.0 34.0 40.0 37.0 47.0    
Estonia %     34.0 38.0 46.0 47.0 43.0    
Finland %     15.0 15.0 21.0 22.0 28.0    
France %     21.0 19.0 23.0 24.0 ...    
Germany %     17.0 18.0 22.0 23.0 24.0    
Hungary %     23.0 23.0 31.0 28.0 40.0    
Iceland %     33.0 44.0 52.0 61.0 50.0 ... ...
Ireland %     17.0 21.0 29.0 26.0 29.0    
Italy %     14.0 17.0 18.0 21.0 24.0    
Latvia %     35.0 41.0 45.0 45.0 43.0    
Lithuania %     39.0 43.0 47.0 48.0 57.0    
Luxembourg %     28.0 31.0 36.0 43.0 40.0    
Macedonia %     34.0 ... 43.0 40.0 46.0    
Malta %     16.0 24.0 25.0 30.0 29.0    
Montenegro % ... ... ... ... 35.0 ... ... ... ...
Netherlands %     17.0 38.0 39.0 29.0 32.0    
Norway %     18.0 24.0 36.0 36.0 43.0    
Poland %     20.0 21.0 24.0 24.0 28.0    
Portugal %     13.0 14.0 19.0 23.0 24.0    
Romania %     15.0 11.0 22.0 10.0 23.0    
Serbia % ...   ... ... ... ... ...   ...
Slovakia %     41.0 40.0 47.0 40.0 44.0    
Slovenia %     14.0 17.0 20.0 26.0 29.0    
Spain %     14.0 15.0 23.0 20.0 24.0    
Sweden %     21.0 27.0 38.0 39.0 49.0    
Switzerland % ... ... ... ... ... ... 34.0 ... ...
Turkey %     18.0 ... 18.0 24.0 18.0    
United Kingdom %     20.0 ... 35.0 27.0 30.0