The European Commission, DG Internal Market and Services, has commissioned Copenhagen Economics to provide a study on the main developments in the postal sectors of the EU27-Member States, Norway, Iceland, Luxembourg and Switzerland in the period from 2008 to 2010.
The study is a follow-up on previous studies1 covering the periods 2004-2006 and 2006-2008. These studies serve as important inputs for the European Commission’s active market monitoring of the postal sector.
In this study, we provide a number of recommendations on how to improve the application of the postal acquis (i.e. the accumulated legislation, legal acts, and court decisions which constitute the body of European Union law). These recommendations are based on a detailed survey of a wide range of indicators, covering regulatory, economic, social, consumer and employment aspects, as well as quality of service and technological development. The main developments and our recommendations are described in this document, while the indicators are carefully documented in a separate document with country fiches for each of the 31 countries covered by the study.